Fault Codes

Test Cycle
This is a special programme to be used only by service engineers in conjuction with their specialised test equipment.

Fault Diagnosis
A unique capability of your SERVIS QUARTZ PLUS is the ability to diagnose its own faults should they occur.

All the functions and operations that make up each programme are continually monitored and should any fault develop, the machine will display a fault code and in some places will stop the programme. The fault code will consist of the letter 'F' and a number flashing alternately.

The fault codes are primarily intended for the guidance of the service engineer but, in some cases, there may be some corrction you, the customer, can make. This is indicated in the list below. If however, it is necessary to report a fault, please state the machine model number and the fault code. See your Consumers Charter for service addresses and telephone numbers.

F1
THE WATER TEMPERATURE CIRCUIT IS FAULTY - Call the engineer.
NOTE: The fault code will not appear until the programme is finished.

F2
THE MACHNE TAKES TOO LONG TO FILL.

Customer Action:
1. Check that the taps are turned on fully.
2. Check the filler hose - if it is kinked, reposition it to remove the kink and reselect the programme.
3. It may be that your house water pressure is low. If so, switch off electricity, switch on again and reselect proigramme to continue filling process. If fault persists call the engineer.

F3
THE MACHINE HAS FAILED TO PUMP OUT THE WATER BEFORE SPINNING THE CLOTHES DRY.

Customer Action:
Check outlet hose - if it is kinked reposition it to remove the kink. Press 'CANCEL' button to remove the water then follow up with 'H' for normal fabrics or 'L' for delicate fabrics.

F4
THE MOTOR IS RUNNING TOO FAST OR TOO SLOW.

Sometimes this code may appear during the final spin of a very heavy load, for example; absorbant cotton towels, duvets or sleeping bags.

Customer Action:
1. Press the 'CANCEL' button and hold until all the water is pumped out.
2. Select 'H' FAST SPIN ONLY, press the start button. If F4 is repeated, call the engineer.

F5 and F6
THERE IS A FAULT IN THE HEATER CIRCUIT - Call the engineer. If the programme stops and you wish to take the clothes out hold the 'CANCEL' button in for 1 imnute, then release The clothes can then be removed when the door light glows.

Single Bar Sign
The single bar sign - which appears when the door is open may remain when you close the door. If this happens, it signifies that the door is not properly closed. Push the door fully home until it clicks and the Zero sign '0' appears on the display.

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